Shipping Policy – Top Trend Apparel
At Top Trend Apparel, we are dedicated to delivering your orders to you in a timely and reliable manner. This Shipping Policy outlines the important details about our shipping process and procedures:
Shipping Charges
Standard Shipping: We offer standard shipping services for all orders flat fee of $24.95. The delivery timeframe may vary depending on your location within Australia and other factors but generally ranges from 2-7 business days.
Bulk Items: Shipping costs for bulk orders are calculated manually, By proceeding to checkout, you agree to cover any additional shipping costs calculated for bulk orders.
Express Shipping: If you need your order faster, we also provide express shipping options at an additional cost. For qutoe please contact us. The delivery timeframe for express shipping is typically 1-3 business days.
Shipping Restrictions
Delivery Address: We deliver to addresses within Australia. Please ensure that your shipping address is accurate and complete to prevent any delivery issues.
P.O. Box: We do not ship to P.O. Box addresses. Please provide a physical address for delivery.
Order Processing Time
Order Confirmation: Once your order is placed, you will receive an order confirmation email. Please review the details carefully. If you notice any errors, please contact our Customer Support team immediately.
Production Time: The production of custom print apparel may take 7-14 business days. Please note that the production time is separate from the shipping timeframes.
Shipment Tracking
Tracking Information: After your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to monitor the status and estimated delivery date of your package.
Tracking Assistance: If you have any questions or encounter issues with tracking your order, please contact our Customer Support team for assistance.
Delays and Force Majeure
External Factors: While we make every effort to deliver your orders on time, we are not responsible for delays caused by external factors such as weather conditions, shipping carrier delays, customs processing, or other unforeseen circumstances.
Communication: In the event of a significant delay, we will make every effort to communicate with you and provide updates on your order’s status.
Shipping Fees and Refunds
Shipping Fees: Shipping fees are non-refundable unless your order qualifies for a refund under our Refund & Return Policy.
Refunds: In the event of a shipping-related refund, the refund amount will be based on the shipping charges paid at the time of purchase.
Contact Information
For any shipping-related inquiries or concerns, please contact our Customer Support. Our team is here to assist you with your shipping questions and issues.
Changes to the Policy
Top Trend Apparel reserves the right to modify this Shipping Policy at any time without notice. Any changes will be posted on our Website. Please review this policy periodically for updates.
By placing an order with Top Trend Apparel, you acknowledge and agree to comply with the terms and conditions outlined in this Shipping Policy. We appreciate your business and are committed to ensuring a smooth and reliable shipping experience for our valued customers.
Ver: 1.0.1 | 02 SEP 2025